Shipping & Returns

Shipping Policy

We aim to deliver your favorite anime merchandise quickly and safely!

Regular Orders: Processed in 1-3 business days and delivered within 2-5 business days.
Pre-Orders: Shipped once the product is released. Estimated delivery timelines will be mentioned in the product description.
Combined Shipping: Orders with both regular and pre-order items will be shipped together when all items are available.
Tracking Details: Provided once your order is dispatched.
Cancellations: Pre-orders cannot be canceled once confirmed unless there is a major delay or manufacturer cancellation.
Contact Us: For any delivery updates or issues, reach out to us .

We want you to be happy with your purchase! Please read our return and exchange guidelines below:

Eligibility: Returns or exchanges are accepted only for damaged, defective, or incorrect items.
Time Frame: Request must be made within 48 hours of receiving the product.
Proof Required: Share clear photos of the product and packaging to process your request.
Non-Returnable Items: Pre-orders, used items, and products with minor box damage (if the product inside is intact) are not eligible for returns.
Refunds/Exchanges: Approved returns will be eligible for a replacement or store credit only.
Contact Us: Email or DM us at [Your Contact Email/Instagram Handle] to initiate a return or exchange.